At TTEC Digital everything we do, helps our clients fuel exceptional experiences for their customers. Together, we help our clients develop strategic customer experience design, integrate data, and orchestrate industry-leading technology.
Job Expectations:
TTEC digital is ramping up SalesForce practice in Hyderabad, India. As a Senior Consultant with our Salesforce practice, the candidate will be a senior practitioner who will play a technical lead role. This role requires multi dimensions of expertise, which includes pre-sales capability, Technical Solutioning and implementation, coaching and mentoring team members.
Roles and Responsibilities:
- Able to do requirements elicitation discussions with clients on product functionality and system architecture.
- Able to perform gap fitment analysis, propose architecture design, review technical and functional solutions, estimation and planning of project delivery.
- Provide critical review on technical design, integration, development, configuration, customization, and document as required.
- Able to interpret and translate the design, configuration, development, integration, migration and administration components of the solution to the junior team member and monitor their development.
- Monitor and review the delivery of solution post development.
- Ability to collaborate with cross functional teams to support on-going project development.
- Ability to work as part of a team to solve technical problems in varied political and geographic environments.
- Ability to multitask. Work on multiple projects and deliver results.
Eligibility and Required Skills:
- Engineering graduate with proven track record in software engineering.
- 8-12 years of experience in Salesforce ecosystem with expert level understanding of Salesforce platform (Implementation Consulting, Design, Configuration, Development and support)
- Experience with Salesforce Sales/Service cloud, Marketing cloud. Administration/Configuration, Apex, Visualforce, APIs, data loader, Lightning.
- Certification in Salesforce Platform Developer 1 & 2 certifications is desired.
- Experience with Agile methodology and running scrum forums.
- Highly motivated self-starter with a desire to "go the extra mile".
- Exceptional verbal, written, presentation and interpersonal communication skills.
- Proven time management skills in a fast-paced dynamic development environment.